Chapter 7

Eighty Twenty: the 20% that makes 80% of the results

18 min read

Most of what you can do in a business does not matter very much. A small slice of it produces almost everything. This is the eighty twenty rule, and once you start seeing the world through it, you stop wasting months polishing things nobody asked for.

This is a practical guide to the twenty percent that made eighty percent of the results in my products. None of it is clever. All of it is cheap. You can do every single thing in this chapter for less than the price of a dinner, and most of it for free. The goal is simple. Get something real in front of real people fast, charge money for it, and let what they do tell you what to build next.

1. Build a landing page to test the market first

Do not build the product first. Build the page that sells the product first. A landing page that describes what you are making, who it is for, and why it is worth paying for will tell you in a weekend whether anyone cares, and it costs almost nothing.

You do not need to code this. Carrd builds a clean one-page site and the paid plan is about nineteen dollars a year, not a month, which makes it the cheapest serious option around. Framer is the fastest way to a genuinely good-looking marketing site, it has a generous free tier, and it can generate a first draft of a page for you. Webflow is more powerful if you know you will grow into a real site, but it is heavier to learn, so do not reach for it on day one. If you can write a little HTML, hand-code a single page and host it for free.

Put a real price on the page and a button to buy or join. If people click and try to pay, you have a business to build. If nobody clicks, you just saved yourself three months. That is the whole point.

2. The simple SEO that gives most of the results

Search engine optimization has an entire industry built to make it sound complicated. For a small site, the eighty twenty version fits in a paragraph.

Pick keywords with clear intent and low competition, the phrases someone types when they are ready to act, not just curious. Build one genuinely excellent page for each of those phrases instead of five thin ones. Match what the searcher actually wants: a guide, a tool, or a product. Write a clear title under about sixty characters with the keyword in it. Then earn a handful of real links from relevant sites, because links still matter. That is it. The Ahrefs blog is the honest free education here, and one strong page, done right, will quietly rank for hundreds of related phrases you never even targeted.

There is a higher gear called programmatic SEO, where you generate many pages from one good template and a real dataset. Pieter Levels built Nomad List into over a thousand city pages this way as one person, and it drives a huge share of his traffic. The rule that keeps it from being spam: every page has to be genuinely useful because of real data, not spun text.

3. A blog and help center in a day for almost nothing

You want a place to publish and a place to answer questions, and you want both cheap. Ghost is the standard for an indie blog and newsletter. It is open source, so you can self-host it for free, or pay for the managed version if you would rather not. For support, Crisp has a genuinely useful free tier with live chat and a help center, which is all you need on day one. If you already keep notes in Notion, Super turns Notion pages into a real website or help center in minutes.

Do not buy enterprise support software for a business with eleven customers. A free chat widget and a Notion-based help page will carry you a long way.

4. Website copy that sells

Your copy is doing more selling than your design ever will, and most founders write it badly because they write about themselves instead of the customer.

Two people are worth learning from here. Harry Dry, who runs Marketing Examples, teaches three rules that are hard to forget. Make it visual, so the reader can picture it. Make it falsifiable, with specific numbers and facts instead of hype, because anyone can say “the best.” Make it unique, so a competitor could not put the exact same line on their site. His trick for headlines is to write twenty versions, because the good one almost never shows up until you have gotten the first dozen bad ones out of your system. Think of the difference between “premium running shoes” and a line like “worn by supermodels in London and dads in Ohio.” One is forgettable. The other you can see.

Joanna Wiebe of Copyhackers built the discipline of conversion copywriting, and her core method is even simpler to apply. Do not invent clever lines. Go read your own reviews, support tickets, and customer messages, find the exact words people use to describe their problem, and put those words on the page. Then arrange it in a proven structure like problem, agitate, solution: name the pain, twist the knife a little, then show how you remove it. Your customers have already written your best copy. Your job is to notice it.

5. Find cost-effective resources

You can stack free credits from programs that do not require any investor backing. AWS Activate and Microsoft for Startups both hand out cloud credits on a self-serve tier. Notion for Startups gives you the paid plan free for a while. Stripe Atlas comes with thousands of dollars in partner credits when you incorporate through it. Y Combinator’s Startup School is free and includes credits, and you can join with nothing but an idea. Stack a few of these and you are sitting on well over ten thousand dollars of free infrastructure before you have made a rupee, with no investor and almost no paperwork.

And remember the open-source backbone underneath all of it. Ghost, Supabase, PostgreSQL, Chatwoot, and dozens more cost nothing if you are willing to run them yourself.

6. Deploy your projects easily

Shipping a site or app used to be a chore. Now it is a few clicks. Cloudflare Pages is the most generous free host for static sites and landing pages, with unlimited bandwidth. Vercel and Netlify are the smoothest way to ship an app frontend, with free tiers that cover a small project, though note that Vercel’s free Hobby plan is for non-commercial use, so a real revenue-generating app needs the paid plan. For a backend that needs to run all the time, Render and Railway are cheap and simple, just expect to pay a few dollars a month rather than nothing.

The point is not which one you pick. The point is that hosting is no longer a reason to delay. Pick one and ship today.

7. A logo and branding for about forty dollars

Do not spend two thousand dollars and three weeks on a logo for a product with no customers. Before you have traction, a clean wordmark is all you need, and you can make one yourself in Canva for free. If you want a designer’s eye, an AI tool like Looka or Brandmark will export a solid logo and a basic brand kit for twenty to sixty five dollars. If you would rather have a human, a good freelancer on Fiverr with a strong, consistent portfolio will do a clean logo for around thirty five to fifty dollars.

The mistake is treating branding as a milestone to agonize over. It is a forty-dollar afternoon. Get something clean and move on to the only thing that matters, which is whether people will pay you.

8. How to get your first ten customers

This is where almost everyone gets it wrong, so read this part twice. Your first ten customers will not come from Product Hunt, SEO, or some viral moment. They will come from you, doing things that do not scale, one human at a time.

Paul Graham wrote the essay every founder should read here, “Do Things That Don’t Scale.” You personally find people who would want what you built, and you message them. By hand. Personalized. Marie Martens and Filip Minev bootstrapped Tally, the form builder, and got their first roughly fifteen hundred users almost entirely from the two of them doing cold outreach on Twitter, Indie Hackers, and Slack communities for about six months straight before any launch did anything. Other founders say plainly that cold email, heavily personalized, got them their first ten paying customers.

So spend your first weeks not building, but going where your customers already are. Live in two or three communities where they hang out. Send personal messages that are clearly written for one specific person. Get on calls. Treat your first ten customers as a sales job you do with your own hands, because that is exactly what it is. The bonus is that those conversations teach you more about your product than any amount of analytics ever will.

9. Free resources to kickstart in ten days

Here is a stack that gets a real business live in about ten days for almost no money. A domain for roughly ten dollars a year, which is the only thing you truly have to pay for. A landing page on Carrd or Framer. Hosting free on Cloudflare Pages. Payments through Stripe, which charges per transaction and nothing monthly. A blog on self-hosted Ghost and support through Crisp’s free tier. Your education from Indie Hackers, the Ahrefs blog, and Marketing Examples, all free. And the free credits from section five sitting behind all of it.

Total out of pocket to launch can be under thirty dollars, with ten thousand dollars of credits stacked behind you. The thing stopping most people from starting was never money. It was permission, and you do not need anyone’s.

10. Design your own creatives

You will need social posts, ad images, and simple graphics, and you do not need a designer for most of it. Canva is the fastest path for someone who is not a designer, with a huge library of templates and a free plan that covers most marketing work. If you want real design control, Figma is free for solo use. And if you need original imagery, an AI tool like Midjourney generates hero art and ad creative for around ten dollars a month. Between these three, one person can produce everything a small business needs to look professional.

Website checklist

When you are ready to put a new site live, here are the common things worth checking and adding. Tools change, so confirm each one still exists when you read this.

None of this is the hard part. The hard part is deciding to ship before you feel ready, and then talking to the people on the other side. Do the cheap twenty percent in this chapter, skip the expensive eighty percent that feels like progress but is not, and you will be ahead of almost everyone who is still planning.